Built with the ability to speak multiple languages, answer hundreds of questions, ZOE will pave the way for next-gen user interaction. ZOE is powered by Machine Learning and Natural Language Processing which can recognize the intent and context of what a guest says and provide them with easy access to cruise-related information, from guidance and suggestions to helping booking services and much more. Just walk into your cabin, you don't even need to press a button, say 'OK ZOE' and know that your very own virtual personal cruise assistant will immediately start responding to your question. When you embark on board MSC Bellissima, one of the most innovative cruise ships to launch this year, be prepared for a new experience that provides answers to your questions and easy access to a range of onboard cruise services.
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